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Data for this activity could not be loaded - pull to refresh

IOS - getting this message for all activities. I have been using my Garmin and the iPhone app for years and have never seen this issue, although it has been reported multiple times in the forum (with no solutions). Any ideas?

Top Replies

3934129 over 3 years ago in reply to e7andy +1

App needs iOS 13 minimum. iPhone 6 iOS only updates to 12.5. I think this could be the reason. 2 options: wait to see if Garmin/apple tweak software or get a new phone.

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0 mondoshiwan over 3 years ago in reply to 3934129

it was running fine on iOS 12.5.5 iphone 5S - but wy can i still load and see the activities of my buddies, but my own won't show up? - there was no app update on the phone, must be a server related issue i guess.

0 8524323 over 3 years ago in reply to mondoshiwan

i’m having same issues as all - and cant update my iphone 6 any further to 12.5

lost all ability to check activities - i’m not buying a new phone

so if this doesn’t get fixed , i’m giving up on garmin also

0 mikem8806 over 3 years ago in reply to mikem8806

Once I updated the Garmin app it started working again.

0 3338943 over 3 years ago in reply to mondoshiwan

Getting same problem on iPad app. Cannot load latest version of app because of my IOS version. Can see details on web browser however. Garmin don’t respond well to software issues so may move away.

0 Lucy_Paddles over 3 years ago

I have an iPhone 6 and I cannot update my version of Connect. Up until yesterday, all was working fine with old and new activities visible. It looks like there has been a GARMIN update that has no backward compatibility to the old version 4.42.1.3. I should not have to get a new iPHONE to see what was working just fine a few days ago!

0 Brian-63 over 3 years ago

I can see a recently completed activity on the screen of y iphone, however, when I click on that activity I get a message saying "data for this activity could not be loaded". Pull to refresh.

This started happening a few days ago, however, I have discovered that I can;t go back into older activities and view the data. I tried it on an activity that was 2 months old and now am getting the same message.

I did a software update on my i phone to iOS 15.4 a few days ago and that seems to be about the same time I started noticing this issue.

The phone and device will sync every time but won;t allow me to view any details of a workout. WiFi is on...Blue Tooth active, etc.

0 7983757 over 3 years ago in reply to Brian-63

This exact thing is happening to me too a few days ago

0 7983757 over 3 years ago in reply to Brian-63

Hey I just updated the garmin connect app on my iPhone to the latest greatest update and that fixed the problem

0 1703049 over 3 years ago in reply to Lucy_Paddles

Same for me...

0 AuntyWeasel over 3 years ago in reply to mikem8806

How do you update the Garmin App?