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Data for this activity could not be loaded - pull to refresh

IOS - getting this message for all activities. I have been using my Garmin and the iPhone app for years and have never seen this issue, although it has been reported multiple times in the forum (with no solutions). Any ideas?

Top Replies

3934129 over 3 years ago in reply to e7andy +1

App needs iOS 13 minimum. iPhone 6 iOS only updates to 12.5. I think this could be the reason. 2 options: wait to see if Garmin/apple tweak software or get a new phone.

All Replies

0 mondoshiwan over 3 years ago

Since yesterday i can't access the details of my own activities with the mobile app (iOS12).
Interestingly i can retrieve the activities of my buddies, but my own will not load.

With my iPad on iOS 14 everything works fine.

Any suggestions?

0 3934129 over 3 years ago in reply to mondoshiwan

Same here. iPhone 6 iOS 12.5. Activity details show on Strava and web browser.

0 7843955 over 3 years ago

Update the app on your iPhone.

0 1640638 over 3 years ago in reply to 7843955

Many thanks - that did the trick.

0 mikem8806 over 3 years ago in reply to mondoshiwan

I'm also seeing this problem. iPhone 12 running iOS 15.4

0 1775386 over 3 years ago in reply to mondoshiwan

Same here cannot see the details of the activity.. any idea how to fix?

0 1775386 over 3 years ago in reply to mondoshiwan

Same for me, cannot see the details of my activity since yesterday, can’t even see for older ones

0 e7andy over 3 years ago in reply to mondoshiwan

Have you updated the app to the latest version?

0 1775386 over 3 years ago in reply to e7andy

Just did a couple of hours ago and now working thanks

0 3934129 over 3 years ago in reply to e7andy

App needs iOS 13 minimum. iPhone 6 iOS only updates to 12.5. I think this could be the reason. 2 options: wait to see if Garmin/apple tweak software or get a new phone.