Steps Showing on My Day, but not on Detailed Steps

Hi all,

My steps are showing on My Day on the app, but when I go to see more detail - there's no data. Anyone know how to fix this?

Sync your watch (ie, the blue circle icon at the top right).

The My Day page is based on live data read from the watch, so as long as there's a bluetooth connection it'll match what's on the watch almost exactly.

The Steps page is only updated based on sync'ed data, so if your data hasn't been sync'ed today you won't see anything there until you do.

Thanks for the quick reply. I have synced this multiple times - and it's still not updating.

I haven't had this issue in the last 2-3 years of owning a Garmin - but it's just started 3-4 days ago. (Also, recognise I posted this in the Android forum, but am on iOS - my bad!)

9549128 said:

Also, recognise I posted this in the Android forum, but am on iOS

Moved thread.

Great! This worked!

Is there any way for my Garmin Connect app to sync the steps from the days it missed? It's currently showing today's steps - but missing out the past 4 days since this issue arose.

Thanks!

Jeremy

You can reach out directly (by Phone or Live Chat) to your local Garmin Support Team to inquire about a step adjustment request.