Since the last update I can not pair my iPhone with connect. Other apps connect. Ideas?

Hi! Do you mean you can not open the Garmin app? Can you be a bit more specific on what you mean or are you referring to the watch itself, if so what watch do you have? 

Hi, sorry that really wasn't very informative but I was hoping that since the last update other users had experienced the same problem. I can not use my garmin connect app. My phone doesn't connect anymore. IPhone 8 and s62. My other apps golf and connectiq connect. I am attributing the problem to the last update. 

Meanwhile the problem has been a knowledged by support and an update was ready this morning. Thx for the help offer. :))

I am having the same issue. I can’t get my iPhone X and garmin 945 to connect. It is beyond frustrating since I get recently paid big bucks to upgrade to the 945

Ok! I am glad this was resolved!

Hey there! Are you getting an error? Can you be sure both the App and the watch are up to date. Then following these steps please:

• Open the Garmin Connect Mobile App,
• Tap more on the bottom right, then tap Garmin devices
• Tap on the device name
• Tap the 3 dots on the upper right-hand corner and select remove. Close the app
• Open the iPhone settings, go to Bluetooth
• Tap the i icon next to the name and select forget the device.
• Power phone completely down then turn it back on
• While phone is turning on, please put the device in pair mode by going to the settings on the watch then phone, Bluetooth pair smart phone
• Open the Garmin Connect mobile app and add device

The message I get in connect is “searching...we are having some trouble locating your device” and it won’t pair. Everything as far as I can tell is up to date and I have followed all the solutions offered by garmin.

my garmin 945 also doesn’t show in the “my devices” under Bluetooth settings on my iPhone.