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Connect is unable to sync with MyFitnessPal

Data stopped syncing last night, so I disconnected the two apps and tried to reconnect, but after I click connect in myfitnesspal it takes me to garmin connect and I receive this error message: Unable to Sync
Right now we aren't able to sync with your MyFitnessPal account. It looks like something temporary, so please try again later.

0 ajmitchelluk over 3 years ago

I have the same issue - started on Tuesday. did you get an answer?

0 seilogramp over 3 years ago in reply to ajmitchelluk

Login to MyFitnessPal using the web interface, then disconnect from Garmin Connect - APPS > Your Apps > Garmin Connect > DISCONNECT

Log out of GC, then back in. Got to Health Stats > Calories In/Out > Connect to MyFitnessPal > Agree

0 ajmitchelluk over 3 years ago in reply to seilogramp

Thanks. Unfortunately I can’t disconnect or connect. It’s assumes I am connected but doesn’t allow me to connect and I just get an error message

0 seilogramp over 3 years ago in reply to ajmitchelluk

If you're connected, the text is very tiny just below where the bottom of your image ends.

If you're disconnected.

0 ajmitchelluk over 3 years ago in reply to seilogramp

Hi. I’m just getting this. No extra text but I can’t disconnect either

0 seilogramp over 3 years ago in reply to ajmitchelluk

Try to disconnect/connect from the MyFitnessPal site. APPS > Your Apps > Garmin Connect > DISCONNECT

0 ajmitchelluk over 3 years ago in reply to seilogramp

Hi there. Thanks for you ongoing help. MyFitnessPal says I’m not connected. When I click on it I just go to the above garmin page with the sync problem.

0 seilogramp over 3 years ago in reply to ajmitchelluk

We need to get MyFitness Pal to ask for your Garmin username and password. Sounds like it's being saved in the browser. So, log out of MyFitnessPal and log out of Garmin Connect, then close your browser. Open the browser, go to MyFItnessPal and log in. Then try to connect again from MyFitnessPal. You should then be prompted to login to Garmin Connect, then click the "Connect to MyFitnessPal" button.

If that doesn't work, might need to go another step and clear cache and saved passwords from your default web browser.