I just got the phone today. I've tried everything I could find on the internet to solve the issue. Deleted and redownloaded the app more than once, messed with the Bluetooth on both devices, turned them on and off multiple times, verified everything in the settings was correct. Sometimes when I go through the process, it will recognize the watch and ask me if I want to connect to it, but in the end it results in a failed pairing. The only time I successfully paired the watch was to my old phone, just to see if it would work. I have no idea where to go from here.