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Garmin Sync and Bluetooth issues after latest update

Updated my Forerunner 245 to 5.00 this morning and the garmin connect app, Shows that the watch is connected on the phone, but the watch shows no bluetooth connection and I get a never ending sync circle. Updated with garmin express on windows to try to fix, restarted both watch and phone devices. Was able to get data synced to Garmin connect one time to show sleep data and other data, But Weather never updated and watchface still shows no bluetooth connection and gets stuck on never ending circle icon when trying to sync..

Thanks for help.

Top Replies

dash1e over 4 years ago +5

Since this morning, I have this error icon (about sync status) on my garmin devices from iOS Connect App.

I've already updated both iOS and Garmin Connect 1 hour ago.

But the "red" icon…
seilogramp over 4 years ago in reply to dash1e +2 verified

dash1e said:
The problem in these days is syncing with Garmin Connect iOS.

Assuming this issue is resolved with the latest version of Garmin Connect. Can you confirm?
seilogramp over 4 years ago +1

I've combined the ongoing threads, as these are the same issue.

Ver 4.34.1 (Aug 22, 2020)

All Replies

0 seilogramp over 4 years ago in reply to dash1e

You should backup your \Garmin folder first. Connect USB cable to a Windows computer then copy the \Garmin folder to a secure location. Then delete the contents of \Garmin\Activity. Or just delete the history from the device itself. You will only lose the ability to view your activity history from the device.

0 dash1e over 4 years ago in reply to seilogramp

It doesn't resolve the issue unfortunately

0 seilogramp over 4 years ago in reply to dash1e

dash1e said:
It doesn't resolve the issue unfortunately

Sorry, I was responding to your 2 questions...

dash1e said:
1) How can I delete all activities on devices?
2) And what I lose if I delete all the activities?

0 SteveH1UK over 4 years ago in reply to SteveH1UK

Odd, now both of my devices are sync'ing OK. Maybe there was some backend problem

0 brunnerthomas over 4 years ago

I solved the issue by disabling Strava Live Segments in Garmin Connect Mobile. Hope this helps...

0 SteveH1UK over 4 years ago in reply to brunnerthomas

Yes that is why my sync'ing worked - I had switched Strava live segments off as I was having some easier days and I just tested it with it on and sync failed - then (of course) Strava live segments off and OK again

0 Rocky_19 over 4 years ago

Same Issue with forerunner 935

0 3375692 over 4 years ago

My vivofit 3 has not synced correctly since the last update on my iPhone. I have deleted app reloaded it. It’ll sync during setup then won’t sync again. Getting a little tired of fighting with it to track my exercise.

0 dash1e over 4 years ago in reply to SteveH1UK

Disabling the Strava Live Segments solve the issue to me too, but I need them. I hope in a fix soon.

0 dash1e over 4 years ago in reply to brunnerthomas

This is not a solution.

If the bug is "strava live segments sync" fails, the solution cannot be "disable strava live segments sync".

Is like to say that if my car does not work, then I go by walk :D