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Vo2 max is not updating to Garmin app

1612282 over 4 years ago

My Garmin cellphone app is not updating or Sync the information from my 645 watch. How can I solve this problem?

0 nyulas over 3 years ago

Same issues on 630

0 3300266 over 3 years ago

I’m thinking you have to open the app and sync it everyday

0 nyulas over 3 years ago in reply to 3300266

I do so .All my activities are sync ,except the vo2

0 6795681 over 3 years ago

Same issue, for about 2 weeks

0 Garmin-Kevin over 3 years ago

All-

If you are seeing a different VO2 Max value in Garmin Connect than what is shown on your device, please post a screenshot/photo of each, showing the discrepancy.

Additionally, so that I may assist you further, please reply with the following:

May we, if necessary, have permission to email you?
May we, if necessary, have permission to view/access your Garmin Connect account?
In what country do you live?

0 perkovich over 3 years ago in reply to 6795681

Me too, same issue since 1/12. Contacted support in chat yesterday and was told there is a ticket created to resolve the issue. Fingers crossed it will be fixed soon!

0 6795681 over 3 years ago in reply to Garmin-Kevin

I live in Brazil.. yes you can access my account and email me.

last updated Vo2 11/27

las activity updated 12/14

It seems isn’t updating the running Vo2, just other activities.

0 Garmin-Kevin over 3 years ago in reply to 6795681

6795681 Please post a photo of the VO2 Max value shown on your device.

0 6795681 over 3 years ago in reply to Garmin-Kevin

0 Garmin-Kevin over 3 years ago in reply to 6795681

We made a backend update to Garmin Connect around December 20th. If you export (from Garmin Connect to your computer) your last 7 runs after November 27th, then delete those 7 runs from your Garmin Connect account, then import them back into your Garmin Connect account (from where you saved them on your computer), that should resolve your issue.

If this does not resolve your issue, please start a new thread in the Garmin Connect Web forum.