Garmin 935 sync to Connect but Fails to Get Directory from Device

Hello there,

Can you pls help me as I have a new FR935 and it successfully connects to my Android connect app. However my runs are not showing up on the Connect app. 

When I go to the Sync Audit data, I am getting the following error message. 

What can I do to sync the Running data to my phone?


---Sync Info---
******************** SYNC RESULT ********************
Upload Status=FAILED (Failed to get directory from device)
Download Status=NOT_STARTED
Time Sync Status=SUCCESSFUL
Overall Sync Status=FAILED

#Auto Upload=true
#Types=[32, 49, 35, 4, 38, 41, -11, 44] |