Since half an hour the Garmin Connect iOS App starts only with a black screen. After reinstall the app it’s the same. It doesn’t work anymore. Has anyone an idea?
Since half an hour the Garmin Connect iOS App starts only with a black screen. After reinstall the app it’s the same. It doesn’t work anymore. Has anyone an idea?
Hello Everyone. I wanted to let you know that we are aware of this problem and we are actively working on a resolution. I will let you know when there is a resolution for this issue. Thank you all for…
Hello Everyone, I wanted to let you know that this has been resolved in a recent update to the Garmin Connect App (4.29.2) and you should be able to download the update in the next few hours.
I just talked to the german hotline. There are already 11 tasks about this issue worldwide. I will be added to this list as well. The more you report to the hotline about this issue, the faster the problem…
So the additional steps resolved it. After the update, the app couldn't see that my bluetooth was on and wouldn't sync with the watch.
I removed the app, hard reset the phone, then installed the app again.
It is now resolved and happily syncing.
Likewise to the IanFirla reply below...it was a bit of a faff and I had to delete and reinstall the app twice and turn off the watch a couple of times and "forget" and reconnect the device on the bluetooth on my phone but eventually they started talking to each other !
We have enough positive responses to the update, that I'm going to lock this thread. If you continue to have issues, please start a new thread and/or contact the Garmin Support Center. for further assistance.