Since half an hour the Garmin Connect iOS App starts only with a black screen. After reinstall the app it’s the same. It doesn’t work anymore. Has anyone an idea?
Since half an hour the Garmin Connect iOS App starts only with a black screen. After reinstall the app it’s the same. It doesn’t work anymore. Has anyone an idea?
Hello Everyone. I wanted to let you know that we are aware of this problem and we are actively working on a resolution. I will let you know when there is a resolution for this issue. Thank you all for…
Hello Everyone, I wanted to let you know that this has been resolved in a recent update to the Garmin Connect App (4.29.2) and you should be able to download the update in the next few hours.
I just talked to the german hotline. There are already 11 tasks about this issue worldwide. I will be added to this list as well. The more you report to the hotline about this issue, the faster the problem…
How will we be notified?
Garmin will report back here with any status change. See earlier post from Garmin
I've had this problem on my iPhone X since Monday (open the App, get the Garmin Connect splash screen, then just black). Same OS version (13.4.1), and there had been no recent update to the Garmin app AFAIK. It's worked fine for years prior to this.
I've uninstalled/reinstalled the app (while hard resetting between this to clear cache) with no luck.
I've checked Apple Health doesn't have Garmin listed as a data source.
I've installed it on my iPad (also 13.4.1) and it works fine.
I realllly wanna upload my run!
You can upload via Garmin Connect Web or Garmin Express.