Spotify CIQ App not working correctly

• Huawei p30 lite
• Vivoactive 4
• Never has
• I can't download anything so wouldn't know
• Used my own private home router and tried my phone's data via hotspot

It lets me try and download a songs but it's just doesn't move from 0% then drains all my battery.

This is very frustrating that this has stopped working, it defeats half the reason I bought the watch which was to run with music but without a phone.

• What kind of phone are you using? iPhone XS
• What Garmin Device do you have? Forerunner 645 Music
• When was the last time Spotify worked correctly? It works sometimes, but I usually have to hard turn off the watch and restart. Today, however, it completely stopped working when I tried to update the playlist I have downloaded (30 songs, no other songs on watch) and now it won't get past 0%, have left it for 1-2 hours. I have tried everything, deleted everything and re-installed, turned things on and off, restarted the watch multiple times, tried other playlists to download, re-entered WiFi password manually on watch, used to internet to troubleshoot. Nothing has worked!
• Does the problem only happen with a specific Audio File? No, Spotify in general.
• Are you using Public WiFi? No, private WiFi with just me using it.

This is very frustrating that this has stopped working, it defeats half the reason I bought the watch which was to run with music but without a phone.

• What kind of phone are you using? iPhone XS
• What Garmin Device do you have? Forerunner 645 Music
• When was the last time Spotify worked correctly? It works sometimes, but I usually have to hard turn off the watch and restart. Today, however, it completely stopped working when I tried to update the playlist I have downloaded (30 songs, no other songs on watch) and now it won't get past 0%, have left it for 1-2 hours. I have tried everything, deleted everything and re-installed, turned things on and off, restarted the watch multiple times, tried other playlists to download, re-entered WiFi password manually on watch, used to internet to troubleshoot. Nothing has worked!
• Does the problem only happen with a specific Audio File? No, Spotify in general.
• Are you using Public WiFi? No, private WiFi with just me using it.

This is very frustrating that this has stopped working, it defeats half the reason I bought the watch which was to run with music but without a phone.

• What kind of phone are you using? iPhone XS
• What Garmin Device do you have? Forerunner 645 Music
• When was the last time Spotify worked correctly? It works sometimes, but I usually have to hard turn off the watch and restart. Today, however, it completely stopped working when I tried to update the playlist I have downloaded (30 songs, no other songs on watch) and now it won't get past 0%, have left it for 1-2 hours. I have tried everything, deleted everything and re-installed, turned things on and off, restarted the watch multiple times, tried other playlists to download, re-entered WiFi password manually on watch, used to internet to troubleshoot. Nothing has worked!
• Does the problem only happen with a specific Audio File? No, Spotify in general.
• Are you using Public WiFi? No, private WiFi with just me using it.

This is very frustrating that this has stopped working, it defeats half the reason I bought the watch which was to run with music but without a phone.

• What kind of phone are you using? iPhone XS
• What Garmin Device do you have? Forerunner 645 Music
• When was the last time Spotify worked correctly? It works sometimes, but I usually have to hard turn off the watch and restart. Today, however, it completely stopped working when I tried to update the playlist I have downloaded (30 songs, no other songs on watch) and now it won't get past 0%, have left it for 1-2 hours. I have tried everything, deleted everything and re-installed, turned things on and off, restarted the watch multiple times, tried other playlists to download, re-entered WiFi password manually on watch, used to internet to troubleshoot. Nothing has worked!
• Does the problem only happen with a specific Audio File? No, Spotify in general.
• Are you using Public WiFi? No, private WiFi with just me using it.

IPhone 7 Plus

Last full sync was about 4 days ago   I think May 17 ??   And to get that sync I had to plug in the charger even through I didn’t need to charge

I get no sleep / stress/  etc

Yesterday it only saved my hydration

I’m beyond frustrated 

Get a fix 

Darn   This is on wrong thread 

IPhone 7

245 Music

Never

No

No

No

Problem: Spotify doesn’t synch

Phone: Iphone 7

Fenix 5 Plus

Spotify has never worked correctly.

Private Wifi WSK2

Problem: Fenix connects to Wifi, Spotify connects to Wifi, Playlists and Songs a.s.o. appear, CD Cover Pictures appear, REst of Fenix works fine. BUT: When selecting a playlist on the watch, Synch process starts. After a couple of seconds ist says „Synch error“.

Fenix 5 Plus. iPhone X. I'm not sure it's ever worked - certainly very rarely if at all. Even the initial set up and sync was painful but somehow managed to transfer some music onto my watch. It affects all files, afaik. I am using my home wifi.