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Fenix 5X Software Update

Former Member over 5 years ago

My Fenix 5X did a software update last night and now it won’t let me select any 3rd party watch face? It will allow me to select one and make it active, but then defaults back to one of the preloaded watch faces. Please advise.

0 9413892 over 5 years ago

Am having the same issue. Will show my third party watch face for a minute then revert back to one of the standard Garmin watch faces.

0 Former Member over 5 years ago in reply to 9413892

I tried other 3rd party watch faces and they stay active. I am guessing my favorite 3rd party face is not compatible with software update?

0 9413892 over 5 years ago in reply to Former Member

I am/was using Crystal. Contacted developer to look into it.

0 Former Member over 5 years ago in reply to 9413892

I was using the Crystal face as well. Has to be specific to this watch face. If you would, please let me know what you find out from the developer. Thanks.

0 Former Member over 5 years ago

Same problem.

i contacted Garmin but no reply. I left Apple after their watch bricked from a software update. Not great that Garmin is causing issues with their updates and not responding. This is a new $600 watch that now won’t work the way it’s supposed to

0 Former Member over 5 years ago in reply to Former Member

This glitch is for the Crystal watch face only. Everything else is working fine for me.