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Every time I restart my phone I have to Login In and Reconnect Devices

Former Member
Former Member over 5 years ago

Running iOS 13.2.2. Connect App is updated to 4.24.2.2.

For the last week every time I turn on my iPhone I have to re-Log In to Connect and reconnect all my devices (Fenix 5x & Vivosport.) Is this an issue with a Garmin update or a Apple Update? I have deleted the App and re-installed it. Still the same issue.

  • Former Member
    0 Former Member over 5 years ago

    I hope they fix this soon!!!!! Not only do I have to log in again if I restart my phone, but it doesn’t keep my data up from the previous day until I sync.  ???

  • +1 over 5 years ago

    Try this. I am also on iPhone 11 MaxPro and an F6. Both fully updated and turn phone and watch off every night.  Next morning I power on phone then watch. Give them a minute to boot up. Unlock phone open GC swipe out of the signin page. Swipe up to open background apps and close GC completely. We a as it a few seconds open GC again, skip the next page and you should be on the GC homepage. Been working the past week for me like this. 

  • 0 over 5 years ago

    Vivoactive music.  Same issue for me.

  • Former Member
    0 Former Member over 5 years ago

    What is most frustrating aside from Garmin failing to fix this is the Bluetooth connectivity is just awful. I go to BT in Settings on my iPhone and my devices are connected. Open the GC App and everything has the RED "problem sign." I've gotten to the point where I just don't use this broken app and just sync via my computer.

    Can you imagine an Apple Watch EVER having a basic connection issue like this??

  • Former Member
    0 Former Member over 5 years ago

    Is there any update to this? My fenix 6pro is doing the same thing, every time the phone goes off I have to relogin and reconnect the fenix.

  • Former Member
    0 Former Member over 5 years ago

    And now the last 5 or 6 days my Garmin Connect app has been staying logged in just fine on my iPhone 6X Plus.

  • Former Member
    0 Former Member over 5 years ago

    Same for me! It’s annoying!

  • Former Member
    0 Former Member over 5 years ago

    Same for me with vivomove HR! Very annoying!

  • Former Member
    0 Former Member over 5 years ago

    Same issue for me. I have the fenix 6s pro and garmin connect on an iPhone.

  • Former Member
    0 Former Member over 5 years ago

    Same! Please fix this, Garmin! Serious pain in the butt.