iPhone 7 iOS 13.2.2 with new connect updated app ver 4.24.2.2 not syncing to Edge 510 device. Bluetooth does connect, syncing to account does not. Must connect to computer via USB to upload to account. Already uninstalled app, removed device, turned phone and device off. Turned on, reinstalled app, reconnect Bluetooth. Sync issue remains with red exclamation in Sync Failed message, device connected error
We are aware of the issue with the Edge 510/810 and not syncing. We are working on a resolution and I will provide an update when one is available. The current workaround is to sync with Garmin Express…
UPDATE - We have identified the issue and the fix has been submitted to Apple. This fix will come in the next Garmin Connect Mobile update (4.25.1) and is scheduled to be released by next week.
This was resolved in the latest version of the Garmin Connect App (4.25.1).
Since November 7 have not been able to synch rides. Have deleted and reinstalled app, unpaired and repaired devices .... still nothing!
