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I can’t seem to sync my last activity... I’ve tried multiple things and still can’t get it to fully sync... error msg “cannot sync”???

Former Member
Former Member over 5 years ago

can’t seem to sync my last activity... I’ve tried multiple things and still can’t get it to fully sync... error msg “cannot sync”???

  • Former Member
    0 Former Member over 5 years ago

    Same problem here since Monday 14

    Impossible to synch activities and data 

  • 0 over 5 years ago

    There is another thread with more detail, however the work around I have found is as follows:

    1. Turn off your watch and phone

    2. turn on your watch

    3. go to settings and then WiFi and make sure your watch is connected to the WiFi. Transfer your activity this way rather than via your phone direct.

    This approach works and in fact when you turn your phone on post the transfer, you will find it gets uploaded there correctly.

  • 0 over 1 year ago in reply to armandoarroyo

    I’ve tried everything (turn off mobile and watch, uninstall and install Garmin connect) and it’s not working. 
    in the app it seems that the watch is recognised but on the watch the message is that can not connect and try again.

    im boring of keeping trying with no success at all

  • 0 over 1 year ago in reply to armandoarroyo

    , are you having the same issue as in the subject of this thread? If so, try a manual upload to Garmin Connect Web - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

    If you get any message other than Import Complete, then there is a problem with the file. Attach it to this thread. We can take a look to see if it is repairable.

    • Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
    • Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.
    • Or if you'd rather your activity was private, you can send me a private message.