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Fenix5 is not synchronizing

Former Member over 6 years ago

My fenix5 is not synchronizing daily activity, everything appears daily in garmin connect, synchronizes but does not update the information.

0 Former Member over 6 years ago

I have the same problem with Garmin Approach S60. All the data does however sync when I connect via USB cable. But still very frustrating to not have it update continuously troughout the day.....

0 Former Member over 6 years ago in reply to Former Member

FYI, solved my issue by removing the device from the app and also do a "Restore Defaults" on the watch. Then install and set it up again.

0 Former Member over 6 years ago in reply to Former Member

Is restore default just putting back the settings to default or does it also delete any data?

anyone else having a different solution than resetting app and watch?

0 Former Member over 6 years ago in reply to Former Member

It delets all data, at least in my case. I was able to sync it via USB cable first, then I did the default restore. It does not erase data that you have already synced and appears on the web or in the app.

0 Former Member over 6 years ago

Thank you all, it work's.

I restore defaults and install de fenix5 in the garmin connect again.

0 Former Member over 6 years ago in reply to Former Member

Frustrating to have to reset the Watch after every update because new bugs appear....

some performance metrics such as VO2Max need to be restarted each time