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ATTN: iOS Users with issues after updating to iOS 13

I Am Having Issues with My Garmin Watch After Updating to iOS 13 on My iPhone

With the released of iOS 13, some changes in the way that your Garmin device communicates with your phone have changed.  Review the following symptoms which should solve your issue.

The Garmin Connect app displays the message "Bluetooth is turned off"


iOS 13 requires Bluetooth Sharing to be turned on for the Garmin Connect app.  Below are steps to enable this setting.

  1. From the iPhone, select Settings

  2. Scroll down and select Connect

  3. Toggle Bluetooth Sharing on

NOTE: For the best user experience with your Garmin device and your phone, the Location setting should be set to Always and all toggles should be set to on.

I Am No Longer Getting Smart Notifications on My Garmin Device


To correct this issue follow the steps below:

Check Bluetooth Settings

  1. From the iPhone, select Settings

  2. Select Bluetooth

  3. Under MY DEVICES select the i icon next to your Garmin device

  4. Toggle Share System Notifications to on

Check Notification Settings

  1. Select Notifications

  2. Set "Show Previews" to Always

  3. Under "NOTIFICATION STYLE" select Messages

  4. Under "OPTIONS" set "Show Previews" to Always (Default)

Update your phone to iOS 13.3.1

Why Do I Need to Keep Signing Into the Garmin Connect App on My Phone?

Garmin is aware of an issue where the Garmin Connect app requires you to sign in when you open the app on an Apple phone.  This can occur when:

  • The phone is rebooted
  • The battery on the phone runs out of charge
  • Some reports of the issue randomly occurring

Apple has released a software update for your phone that corrects this issue. To download and install  OS 13.3.1, refer to the following Apple instructions: Update your iPhone, IPad, or iPod Touch

  • I’m still having issues getting text message notifications to my garmin. I’ve done all the listed tips above and still nothing, any last tips or suggestions to fix it?  The iPhone is updated 13.3!

  • My Garmin Connect App stopped syncing my watch data yesterday. Then it got logged out automatically. And then after I logged in my whole past data is vanished from the app..!! Kindly help.

  • This kinda worked for me:

    - My iPhone 13.3 is connected through Bluetooth with Garmin FR 2

    - The app Garmin Connect says to add a device

    So when we enter in the app, it shows up the screen to select the device, I just go to ignore/skip/later (don't remember exactly the options), then he ask what I use the app for and I select the option for fitness/running or something like this. I did this about 2 weeks ago, and it works, al least it doesn't annoy me with forget bluetooth device, pair again, etc etc etc.

  • You should update the Support page in German.
    There is no information about the new option in Bluetooth device settings "Systemmitteiliungen teilen" > On (Share System Notifications)

  • It has got beyond a joke now. Every morning I have to try to pair my Vivoactive 3 watch and my Garmin edge 520 plus. The connect app on my iPhone XR is a pain now to the point that I am looking at different options. Wahoo or Suunto here I come.

  • The silence is deafening!

    The support options are dated and don’t work!

    Every morning I have to repair my new 945, Garmin Scales etc.  It’s a pain and annoying. I chose Garmin because of its reputation for reliability.  A reliably bad connection it seems!

  • My Fenix worked fine before, but not so much after iOS 13.  I’ve followed the LONG list of corrections without success.  My device is paired, but every morning I have to log back into my Connect account and reconnect the device which is already connected.  Seems like a major app issue to me... EITHER FIX THE APP OR BUY BACK MY GARMIN AND I WILL BUY SOMETHING ELSE.  I was a GARMIN fan, now I’m just mad.

  • I am not getting any text message alerts. I’ve done everything this site has said to do and still nothing. What gives? 

  • Ditto with 45s. Driving me mad! 

  • Not syncing with Strava app. Completed an indoor ride on Zwift yesterday, it normally syncs automatically and it’s not working. I’ve used this system for years. Not sure what’s wrong. I tried disconnecting and reconnecting the sharing from both apps. Nothing worked