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Bluetooth not discovering fenix5s on new iOS13

Former Member over 5 years ago

Does anybody have this problem ? Tried restarting phone and watch and nothing is working.

0 Former Member over 5 years ago

Same issue on FR935... it says bluetooth isn't enabled but it is via iOS settings and shows Forerunner 935 connected. I've restarted watch and phone multiple times to no avail.

0 Former Member over 5 years ago

Same here: iphone XR(ios13) and Edge 820

0 Former Member over 5 years ago in reply to Former Member

I deleted the app and installed again. It’s working again !

0 Former Member over 5 years ago in reply to Former Member

I can confirm this also worked for me. Thanks!

0 Former Member over 5 years ago

I reinstalled the app and when trying to connect,the app crashed (closed). Tried it several times with the same result

0 alindley over 5 years ago

iOS 13 had new permissions for Bluetooth that are on a per app basis! iOS 13 should at some point come up and ask if you would like Garmin Connect to continue using Bluetooth. If you select no, then the app will no longer be able to access Bluetooth on your phone.

To enable/re-enable Bluetooth for Garmin Connect specifically go to Settings-->Connect and turn on Bluetooth Sharing.

You should get a prompt for each app that tries to use Bluetooth after the iOS 13 update. Also after updating to iOS 13 when you install a new app it will prompt for allowing Bluetooth access as well.

TLDR: If you can no longer connect to Bluetooth from Connect in iOS 13 check Settings-->Connect and make sure Bluetooth Sharing in on.

0 fjmNYC over 5 years ago in reply to alindley

Doesn't work. Bluetooth recognizes the 935 and says it's connected. Tried reinstalling app, watch, turning all on and off, etc. Still won't sync.

0 Traveller over 5 years ago

I believe this is all related to the same issue as described in this thread:

forums.garmin.com/.../unable-to-syncing-after-update-to-ios-13-1-3