Livetrack not working - LiveTrack Failed

I too have had issues with LiveTrack for weeks, then I found this thread and decided to investigate.

I managed to fix the issue by:

* re-enabling background updates on the iPhone Preferences (I don't remembering having disabled that in the past)
* removing manually entered email addresses for LiveTrack and adding back as Contacts from the Connect preferences. For each contact I had to select which email address to use

I tried a test run and immediately the LiveTrack feature started as in the good old days.
So yes, something broke it but definitely it works.

This one worked for me Thanks!!

Just spoken with Garmin Support UK today. They say Apple have built GDPR protection into IOS recently and it is this that is preventing Livetrack autostart working as it requires the user to select access on each occasion. Garmin are in discussion with Apple re a work around apparently. In the mean time don't expect autostart to work using an up to date Phone. if correct why has no support person just told us this given all the many queries raised?

I very much doubt the response Garmin UK gave you, for a number of reasons.
a) As you can read above, I managed to fix my LV issue and now it works correctly on an updated iPhone XS.
b) For work reasons I had to learn a lot about GDPR and as soon as clear consent is given there's no reason to ask it again for each activity I want to track.
c) GDPR is a list of "political" guidelines on how to treat user data. I've never heard of any iOS specific API which directly affects data management on a device. It's up to the App developer to cope with GDPR. I doubt any OS system wide GDPR protection exists at all.

I too have had issues with LiveTrack for weeks, then I found this thread and decided to investigate.

I managed to fix the issue by:

* re-enabling background updates on the iPhone Preferences (I don't remembering having disabled that in the past)
* removing manually entered email addresses for LiveTrack and adding back as Contacts from the Connect preferences. For each contact I had to select which email address to use

I tried a test run and immediately the LiveTrack feature started as in the good old days.
So yes, something broke it but definitely it works.

This method does not work. Well, it works maybe one time for me. I have tried this over the last few days and it works for the first run. However, on subsequent runs I get the "Livetrack Failed" message. The only way to have LiveTrack reliably work is by manually starting it.

This method does not work. Well, it works maybe one time for me. I have tried this over the last few days and it works for the first run. However, on subsequent runs I get the "Livetrack Failed" message. The only way to have LiveTrack reliably work is by manually starting it.

Exactly, tried this morning: didn’t work. So it actually works again once before failing again. We need a fix from Garmin ASAP. In the meanwhile I’ll have to remember to start Live track manually.
Luckily it stops automatically just fine.

I FIXED IT!!! After no Livetrack since the last update & trying tonnes of iPhone settings none which worked.
Heres what did!!!
1) In Connect App - go into Connections, click on Orange icon at top.
2) SAY YES - to synching Contacts
3) Go back & click on LiveTrack, make sure your current people/connections have synched.
(Mine had automatically)
4) I added my own work email in here to test also.
THATS IT
It now works, like it used to!!!

This worked for me! Thanks for posting ;)