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Notifications Not Working

I bought my Garmin Fenix5s last week and I've had issues with notifications. The notifications will work but then suddenly stop working- including phone calls, texts, etc. I've looked into the forums however I dont see the issue as being widespread or solved. I am running the latest version of iOs on an iPhone X. I've tried to disonnect and reconnect- the only time the notifications appears to work are when I turn the phone off and on again.

Please help as I love the watch but will be returning it if I can't fix it.

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0 kiwi_cam over 5 years ago

I'm having issues with my Forerunner 235 too. I've found that each morning I have to go to Settings > Bluetooth > Smart Notifications > Status on my watch and toggle it off and on again.

I haven't researched further but I'm curious if it's related to the overnight DND I have setup on my iPhone.

0 timmreddick over 5 years ago in reply to kiwi_cam

I have DND switched on and I haven't been having the issue. So I don't think it effects the notifications.

0 MBRECON over 4 years ago in reply to 9830777

9830777 - Didn't Garmin every get back to you on this? Thanks.

0 MBRECON over 4 years ago in reply to 9830777

9830777 - did they every get back to you on this?

0 9830777 over 4 years ago in reply to MBRECON

I received a few emails from Garmin but they listed the same steps already taken.

I got an iPhone 11 Pro in October and have not had the problem that I did with my previous iPhone (7).

If I ever have the problem again, I will go thru all the steps to ensure it works; but it's frustrating bc I'm not sure which step actually fixes the problem. Maybe it takes all of them?