I had this problem and fixed it. The issue is probably that the .fit file is corrupt/damaged. Plug your watch into your computer and open the drive, then go to activities and find the activity in question…
Metrics like steps were loading but activities were not. I also could upload the files manually so they weren't corrupted. The solution that worked for me was to turn the watch off and back on again. After…
Exact situation and they try to make it sound rare I have a one plus phone.
Hi, I am not able to upload this file to Garmin Connect and was unable to repair the file. Can you help me please?
Thank you!
I tried to upload the file inside the Zip to Garmin connect and it says: File type not supported. Is it a FIT file? Do I need to convert it to something?
Oh sorry! You are right! I didn't realize it is Zip in Zip. Thank you! It worked!!
This will work, but might not be as complete as an Former Member repair job 2023-04-04-19-43-22-fixed.fit
And this from previous post...
HRM-Pro, Tri, and Swim will sometimes corrupt activity fit files
- Update the HRM firmware How Do I Update the HRM-Pro Software Using the Garmin Connect App?
- Note that HR data download after the activity is usually for swimming or when for some reason you could not wear your watch during an activity.
- During the HRM-Pro download process keep the strap and watch in close proximity
- If issues persist even after the firmware update, contact Garmin Support
- More here about corrupted HR data: Corrupt FIT File Repair Requests
And more regular maintenance on the watch...
- Sync your watch then remove all activity fit files from the device using these directions - Removing Recorded Activities on a Garmin Fitness Device
- Regularly check for firmware updates using Garmin Express
- Please report back here when you encounter corrupted files again
seilogramp Thank you so much for the quick turnaround and for the tips!!
Why are you deleting your old posts? Now we can't follow the discussions.