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Garmin connect not showing any more HR graph...

Hello,
The app (beta) works great except that today I have no more HR graphs from my vivosport displayed (even for the previous days). Live HR are displayed, the graph is available on the vivosport screen. ciq.forums.garmin.com/.../1268070.png

Top Replies

5947499 over 5 years ago +2 suggested

I have the same issue. What is the solution?
RoloV over 5 years ago +2 suggested

Update: my graphs are back! Checked between now and an hour ago, they’re back all of a sudden!
Adela over 7 years ago +1

Same here, vivosmart3 with Iphone 6, HR graphic is empty. Tried with app in beta verison and normal, even reinstalled app, still nothing. Worked perfectly till yesterday. Also noticed my sleep activity…

All Replies

0 2409752 over 5 years ago

I'm having this same issue. Brand new Garmin FR245, iPhone 11. Data is fine on the watch and the website, but not on the GC app.

All I did was charge the watch for an hour or so. When I plugged it back in this happened.

+1 5947499 over 5 years ago

I have the same issue. What is the solution?

0 EBrant321 over 5 years ago

Same issue here with my Forerunner 235 and an iPhone 11. This is really becoming a pain.

0 6993804 over 5 years ago

same with brand new forerunner 735xt and iphone 7. it looks like some other people have had this problem come up as of this morning like i did. thanks for any solutions

0 1372123 over 5 years ago in reply to 6993804

Same issue, new Instinct and Iphone xsmax. Worked fine Sunday and yesterday, now no heart rate graphs in app.

0 2306325 over 5 years ago

I have the same issue with the Vivoactive 4 connecting to the IPhone X. I don’t see the daily heart rate charts since Saturday.

0 2847801 over 5 years ago

I have the same problem. The heart rate timeline will not display on Garman connect. In its place is “ Sync your device to see today’s timeline“. This happened once before and I had to delete the app off of my iPhone and delete all the data as well. I would prefer not to have to do that again. Please advise.

0 6873830 over 5 years ago

I also have the same problem and only purchased by Vivoactive Garmin on Friday. HR was showing two days ago and now there is no history. Garmin Connect app says I need to sync with my watch. I use an iPhone. I’m tempted to return this device as it is buggy.

0 oleweb over 5 years ago

Same problem here. Heart rate data suddenly disappeared. Still on the Garmin Connect web version though.

0 3738301 over 5 years ago

I have the same problem. Vivoactive 4 with Iphone 7.

I can't see the graph of the HR in app. It ask me to Sync my device, but not work.