Mobile Apps & Web

Garmin Connect Mobile iOS No maps on Garmin Connect version 4.0 on iOS

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No maps on Garmin Connect version 4.0 on iOS

Former Member over 7 years ago

After updating the Garmin Connect app today to v4.0, I don't see my running maps anymore in my details. Just a blue screen/map.

Is this just me? Or are you also we experiencing this?

Top Replies

khambrecht over 7 years ago +1 verified

just want to let you know. Maps are back again with latest Connect Mobile update to 4.2 - even on iOS 9.x (iPhone 4S).

All Replies

0 Former Member over 7 years ago

This issue should be resolved fully with the latest update. If you are still seeing this issue, post in this thread and we will investigate further.

0 Former Member over 7 years ago

Hi! Same issue here, even worse - I can't see any map at all. Logging out and in again didn't work for me. I've tried different iPhones, still no map. The map is shown only for old activities (before update).ciq.forums.garmin.com/.../1276860.png

0 Former Member over 7 years ago

Just tried the same activity on Android phone. The map is OK. The issue affects iOS version of Garmin Connect Mobile.ciq.forums.garmin.com/.../1276930.jpg

0 OmanTim over 7 years ago

I too have lost my activity maps. I use Fenix 5x and iPhone 5s. Thought it was me, but having read the contributions.... I was also using the Beta and it was fine.

0 Former Member over 7 years ago

v_abozov and OmanTim this issue was resolved with the latest GCM update. Do you have the most up to date version of the app? What version of the app is currently on your phone?

OmanTim Also if you sign out and back in are you still seeing the issue?

0 Former Member over 7 years ago

I have latest update - version 4.1.2.1. I tried also a fresh installed GCM on friend's iPhone. Tested again today and no map.

0 OmanTim over 7 years ago

I'm using 4.1.2.1 on an iPhone 5s. Still no maps. I even reinstalled as well as logging in and out several times. New activity today and again no map.

0 Former Member over 7 years ago

Thank you for the information. We are continuing to investigate why this issue is still occurring in your app.

0 OmanTim over 7 years ago

Thanks. It is a major and useful part of the Connect package, and not just presentation...

0 OmanTim over 7 years ago

Just discovered that if I send the activity from my iPhone 5s as a weblink via WhatsApp, I can then see the map on my iPad. Does that help, or was it obvious?