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Garmin Connect App keeps logging me out

Former Member
Former Member over 8 years ago
iPhone 6s user running iOS 10, and I noticed that I keep getting logged out of the app whenever I dont look at it for a few hours. This happens regularly and I can't pinpoint whats causing it. Anyone else seeing this behavior. Frustrating!
  • Former Member
    0 Former Member over 5 years ago

    Perhaps deinstall the Connect App and reinstall, see if that works 

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    我的Garmin connect也遇到相同的狀況，

    每天早上開機就要重新登錄，

    寫在這裡Garmin 公司的相關人員看得到嗎？

  • 0 over 5 years ago

    Same problem iPhone X, iOS 13.3, 

    This has been going on too long

    Sort it Garmin

  • 0 over 5 years ago

    Also now getting this, iPhone 6s iOS 13.  New 245M with the 4.0.0 firmware, and it's a piece of mince.

    Garmin Connect kicks me out, then I need to log in, then resync my watch.  Now I've tried to do it and it's gone in to a "troubleshooting mode".  

    Aaargh garmin I hate everything you make why did I get another of your scam devices?

  • Former Member
    +1 Former Member over 5 years ago in reply to andrew.sweet

    I call the maintenance.

    They told me to sweep out the app.

    then download the app again.

    The problem had been solved.

  • 0 over 5 years ago

    Same here. Very frustrating and time wasting! Hope they fix it soon. 

  • 0 over 5 years ago

    Every time I navigate away from the app (always leave it open in the background) I have to relig in as if I’m have a new devise. It’s a huge time waster as it often doesn’t “find my watch” or the app thinks it can’t connect to the watch ... but both watch and phone say they’re connected. Hope a new app update comes out soon to fix it. 

  • 0 over 5 years ago

    I am having the same issue for over a month.  It happens every Monday where I have to delete the app, reload it, re connect my watch and then re sync it.  Every Monday the same thing...I open the app and it wants me to connect a new device, the fenix 5 is not shown as an option.  Then I have to navigate to all devices and select it.  Then it tells me that the watch is not on or in range.  All the while I receive notifications on my watch so I know it is connected.  Every Monday!  Argh!  Any wisdom from the Garmin folks?

  • 0 over 5 years ago in reply to ScottT5

    Happens to me every time I open the app

  • Former Member
    0 Former Member over 5 years ago

    I have asked Garmin”s customers services.

    His answer is : delete the apps, and download again.

    Problem solved.