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Background Battery Drain - iPhone Garmin Connect App

i have searched the forums and never found the answer, so i finally decided after witnessing this problem again and again, i'd post here:

in short, in both iOS9 and iOS10, the Garmin Connect App in iOS drains my iPhone's battery even if background refresh is turned off. the only way i can stop the draining is to remember to force quit (using the task manager) the app after using it to sync activities/etc. with my watch.

is there any setting/fix for this problem? if i look in the Battery Setting on my phone, i can see hours of background usage by the Connect App.

thanks for any thoughts/suggestions.

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0 Alan111111111 over 1 year ago in reply to njvegter

The issue has been reported for years and they have done nothing to fix it. Call Garmin support and complain ... return the device if you are still able.

0 Alan111111111 over 1 year ago in reply to jonbike14

The app is garbage. Here it is 2023 and these people still couldn't figure out a away to fix it! The worst customer service of any major brand that I have encountered. Unbelievable that something like this could go on for years with countless online complaints and reports and still not be fixed.

0 0x3D6139 over 1 year ago in reply to JT01

JT01 said:
I chatted with Garmin Support just now. Here is what they recommended:

Location: When Using

Backgroupnd App Refresh: Off

Force close app when not using

Thanks. That seems to help.

0 Mauro over 1 year ago

It worked fine for a while and now it started draining battery again. A couple of days ago, the phone was fully charged and a listened to podcasts for about an hour. The battery dropped by 10%. Checking the battery settings, it turned out that most of that was the Connect app.

I denied Bluetooth permissions again.

0 Alan111111111 over 1 year ago in reply to Mauro

They have been in touch with me and I have submitted diagnostics a few times. At this time, the problem still persists, and it has not been resolved.

0 Vilunki over 1 year ago in reply to Alan111111111

I have the same problem with the latest iOS app update. Almost 100 % background activity 24/7.

0 xplosneer over 1 year ago

This is still intermittently a problem for my iPhone 7 years later.

0 Alan111111111 over 1 year ago in reply to xplosneer

Most of the marks that purchase these watches don't seem to care or notice, which is why problems like this are simply ignored and never addressed.

0 9825048 over 1 year ago

8 years later, GC still draining the phone battery. Is anyone at Garmin reading here ? Any forecast on a major update for better connectivity and no undue battery drains ? Seems basic features, no ?