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Syncing issue - Galaxy S4 and connect 2.13.1.1

Former Member
Former Member
I am unable to sync for about the last 24 hours following the update to 2.13.1.1.

Very frustrating.
  • Former Member
    0 Former Member over 10 years ago
    Fixed

    Issue seemed to be rectified by turning off bluetooth and Wi Fi and turning phone off and back on again and then turn bluetooth and Wi Fi back on.
  • Former Member
    0 Former Member over 10 years ago
    Still issues

    Sync'd once but can't get it to sync again. Switching on/off wireless/bluetooth/phone makes no difference.

    Didn't have an issue until the recent update.
  • Former Member
    0 Former Member over 10 years ago
    Can only sync once per day since update

    Since the most recent update I can sync once. Any other time I try to sync I have to attempt it several times including restarting my phone and turning wife and bluetooth on and off. Very frustrating.
  • Former Member
    0 Former Member over 10 years ago
    Same here with Samsung T230 and i9195 both with newest original Androids.
    Please give me bsch previous version of Connect for Android or fix it.
    Meanwhile I have a useless vivofit.
  • Former Member
    0 Former Member over 10 years ago
    2.13.1.1 doesn't sync as it used do before!

    Same trouble here with Samsung T230 and i9195.
    Both with newest Android updates.
    Please give me back previous version of Connect for Android or fix it.
    Meanwhile I have a useless vivofit.
  • Former Member
    0 Former Member over 10 years ago
    Any activity??

    Is there any fix likely to be provided for this - its driving me nuts.

    I have gone back to the ANT stick and it seems to be only working sporadically.

    As someone has suggested can we go back to the previous release?
  • Former Member
    0 Former Member over 10 years ago
    Is there any fix likely to be provided for this - its driving me nuts.

    I have gone back to the ANT stick and it seems to be only working sporadically.

    As someone has suggested can we go back to the previous release?


    Same here with Galaxy S4.
    I have tried all of the listed fixes. Bluetooth on & off, restarting phone multiple times.
    I successfully removed the vivofit 2 and re-added it and was able to synch a couple of times. Two hours later again unable to synch.
    Rollback the update please!
  • Former Member
    0 Former Member over 10 years ago
    Still not syncing

    Not even the ANT stick is syncing now. When is this issue going to be rectified? Everything was fine until the last release. Garmin????
  • Former Member
    0 Former Member over 10 years ago
    I see I'm not alone...

    I'm slightly comforted by the fact that I'm clearly not alone in this. I don't know what Garmin did with their update, but I have a very useless non-connected pedometer sitting on my wrist. Extraordinarily annoyed, and even moreseo at the non-responsiveness for addressing this issue.