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Vivofit no longer syncing/creating activities (from HRM)

Former Member over 11 years ago

I have been using my vivofit with no issues until now. For my gym workouts I pair my vivofit with a garmin heart rate monitor that i wear on my chest. The readout on the vivofit shows me my heart rate accurately. When I am done with my workout, I press the button on HR until it tells me that it has disconnected from the HRM. When i go to sync, normally I would see a new activity with my HR data in it and data like calories burned. Since July 22nd (my last correct entry) the app no longer posts activities when I sync. The vivofit accurately reports my steps but not activities. I believe there was an update to garmin connect around this time.

Is there an issue with the latest mobile app? I am using a note 3. Until now, it has worked flawlessly. Now, I have to enter activities in manually with just raw calorie counts in order to get myfitnesspal to come close to accurate. Is anyone else seeing this problem? Garmin, is there a known issue with this? Right now I get no activity data. I may have to switch to the garmin fit app just to see if I can get HR data for my workouts which is a shame because I love my vivofit for the gym.

0 Former Member over 11 years ago

I've sent emails and posted about this issue. My vivofit, which I liked so much, is little more than an overpriced pedometer. When I manage to get it to connect with Garmin Express, it doesn't even sync my daily steps to Garmin Connect anymore. Nevermind my Samsung Galaxy Garmin Connect Mobile...that doesn't do anything at all.

Since this has been going on since the end of July (according to this thread), when is Garmin going to do something about it???? Any news???

0 Former Member over 11 years ago

Heart beat

Add one more I have the same issue. This is not going to work for me.[/QUO
I recently bought the vivofit mainly to monitor my pulse rate. so far I havent managed to get any heart rate on the whatch whether or not I have the heart strap on. Has anyone had this problem?? Paula:confused:

0 dobssi over 11 years ago

This issue just happened to me. Calorie burn seems spot on but no activity is being sent to Garmin Connect.

It worked yesterday.

0 Harold5419 over 11 years ago

I have to open garmin connect via browser at my laptop or smartphone then sync it.
Only after that it will appear to be synced in the app

0 Former Member over 11 years ago

Also remember in order to get an activity to show up , you must do that activity for no less then 10 minutes. anything less then 10 minutes will not appear on your Garmin Connect page. Im not sure about waiting 1o minutes after you shut off the HRM to sync, I usually do it pretty much within a minute or two. Sometimes my calories just don't show up. Maybe I should wait more time before syncing after workout.