This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Connect not working properly on Fairphone 6 with e/OS

Hi,

I already installed and reinstalled Garmin Connect multiple times. I can login, though thereafter the app gets stuck in the initial loading screen (with that little stick figure running). When closing the app and restarting, it gets stuck in the loading screen saying "connect powered by Garmin". I left the phone running for 10+ minutes, without any changes.

Did anybody else experience something similiar? Is there a way to fix that? Is my OS being e/OS the problem?

Thanks in advance,

Nico

Top Replies

3755899 11 months ago in reply to 7053607 +2 suggested

I just got 5.18.0 last night (I'm in the US)

Connect app starts now, no problems noted.
sala over 1 year ago +1

Same Problem with /e/ on a Pixel 7.

Downgrade to 5.16.2 (10077) with Aurora fixed it temporary
5115514 over 1 year ago +1

Hi, this thread has a work around: https://community.e.foundation/t/garmin-connect-fails-to-start-with-latest-update/75199/13

Basically, if you open a gpx file with Garmin Connect, it will work.

All Replies

0 7053607 over 1 year ago

It's the same with me. It started today. The app gets stuck on the welcome screen and cannot be used at all. I'm on a Motorola X4 running LineageOS 22.2 with MicroG.

Garmin Connect used to work without major problems for years on my phone and I haven't changed anything.

0 6773701 over 1 year ago

I have exactly the same on a Fairphone 4 with e/OS. I just saw a reply on a reddit post that someone with a Pixel with Android had the same issue as well. Lets hope its a 'general issue' and Garmin will come up with a fix.

0 revo over 1 year ago

Same here with Fairphone 3 and e/OS. Never had problems but since yesterday, I'm stuck at the initial screen

0 3811575 over 1 year ago

I have a fairphone 6 with e/OS and mine's not working either since this morning. I reinstalled it and the app let me sign in, but got stuck again immediately after. Guess I'll be using the website until it's fixed.

0 3811575 over 1 year ago

I have a Fairphone 6 with e/OS as well and am experiencing the same thing. After reinstalling Garmin Connect it looked like it was working fine for a second until I logged in and it immediately became stuck again. I tried just about every fix I could find (reinstalling, rebooting, turning off bluetooth and internet connections, turning off my VPN, etc.), but nothing has worked so far.

Guess I'll be using the website until this is fixed.

0 1115749 over 1 year ago

Same issue with FP4 and /e/ os since updating to vers 5.17.1

0 sala over 1 year ago

Same Problem with /e/ on a Pixel 7.

Downgrade to 5.16.2 (10077) with Aurora fixed it temporary

0 1115749 over 1 year ago in reply to sala

Thank you for providing the vers number. Downloaded it, temporarily working again now :)

0 5115514 over 1 year ago

Hi, this thread has a work around: https://community.e.foundation/t/garmin-connect-fails-to-start-with-latest-update/75199/13

Basically, if you open a gpx file with Garmin Connect, it will work.

0 jrohland over 1 year ago

Same issue on my Brax3 (deGoogled phone). 5.17.1 will not load the user interface. I found 5.17 on APKMirror. That version works. It has a minor glitch where the activities route on the map is a solid black line instead of the colors showing different levels for whatever you select (heart rate, pace, etc...)

I have the 5.16.2 install package. I might put that on later.

Blacklisted Garmin Connect in Aurora so I don't accidently install an update.