This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[BUG] Sync DND (Do Not Disturb) Mode Between Android and Garmin Device Settings

Description:
I’d like to bring attention to a long-standing issue with syncing the Do Not Disturb (DND) mode between Android devices and Garmin devices—something that's been reported on this forum for over six years. This is a bug report (not a feature request), as there is inconsistent behavior between the Garmin Connect app on Android and iOS.

Problem Summary:

  • iOS Behavior:
    When Smart Notifications are enabled on an iPhone, all system notifications are forwarded to the Garmin watch
    If you enable DND mode on the iPhone, both the phone and the Garmin device will not display, ring, or vibrate for any notifications filtered by DND iPhone settings.

  • Android Behavior:
    When Smart Notifications are enabled on an Android device, notifications are also forwarded to the watch.
    However, if DND mode is enabled on the Android device, the Garmin watch does NOT respect the DND setting. The watch will still ring, vibrate, and/or display notifications—regardless of the phone’s DND status.
    The only workaround is to manually enable DND on the Garmin watch, but this blocks all notifications, even those allowed by the phone’s DND settings.

Result:
Users must manually adjust DND settings on both devices to ensure proper notification control, which leads to the risk of missing an important notification or being disturbed by less critical ones.

Users CANNOT recive notifications in the garmin device that have been properly filtered by the Android DND setting.

Previous Discussions:

This issue has been brought up for six years with no resolution, and I wanted to highlight that handling notifications is a core functionality for a smartwatch. It's concerning that it's still unresolved.
Below are two links to forum threads discussing the same issue:

Request:

Could we get an official response or fix regarding the syncing of DND settings between Android devices and Garmin watches? This would significantly improve the user experience.

Device Information:

  • Garmin Forerunner 945
  • iPhone 8 (iOS and Garmin Connect app updates for the last 5 years)
  • Pixel 8a (newer device, OS and Garmin Connect app updated for the past year)
  • Had to sign in here just to leave this comment and send the email to increase visibility. This whole situation seems infuriating and stupid. Lots of folks got used to the incorrect way of feature working for so long that the fix breaks userspace... We've got ourselves a https://xkcd.com/1172/ here...

  • Sadly, it seems that not every support request sent to this email is being reviewed. Got mine bounced back to me with a generic remark that due to UK laws I cannot be provided service by CS. I encourage everyone who can get a reasonable reply from Garmin to voice a concern so that this issue won't stay buried for another couple of years

  • I mailed them this message : 

    I hope we'll get it back ! For now on, I reverted to 5.18 apk using apk mirror which seemed quite safe to use.

    Hi,

    I wanted to reach out regarding a recent update that significantly improved the user experience for many of us.

    In version 5.18, you implemented a long-awaited fix for syncing Do Not Disturb mode between Android devices and Garmin watches (Source: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/405820/bug-sync-dnd-do-not-disturb-mode-between-android-and-garmin-device-settings#pifragment-1286=2). 

    This change finally allowed the watch's DND settings to follow those of the phone automatically, eliminating the need to maintain duplicate schedules and enabling seamless integration with Android's native modes feature for managing quiet times throughout the day (Source: https://www.notebookcheck.net/Garmin-fixes-Do-Not-Disturb-issue-in-new-app-update.1155799.0.html).

    Unfortunately, version 5.19 reverted this functionality, presumably in response to feedback from users who had adapted to the previous behavior. As the relevant xkcd comic illustrates (https://xkcd.com/1172/), changes to established workflows, even when fixing underlying issues, can be challenging for different user groups.

    I'd like to respectfully request that you consider making this behavior configurable in a future update. This would accommodate both user preferences: those who prefer the synchronized DND functionality and those who prefer independent control.

    For now, I've reverted to version 5.18 and plan to maintain it as long as possible to preserve this valuable integration between my devices.

    Thank you for considering this feedback, and for bringing this awesome and long awaited feature. I certainly hope your work on this won't go straight to trash and will reach us once again.

  • I mailed them this message : 

    Nice! ThumbsupTo be sure, the official Garmin support email is [email protected], the right place to report bugs, account issues, or device problems. Messages sent here go straight into Garmin’s support system, where they can be tracked and escalated as needed.

    The email [email protected], which was mentioned earlier in this thread, isn’t for general support. It’s meant for developer communications, specifically with Garmin’s Connect IQ or Android app development teams. Bug reports sent there often don’t get a reply since they skip the regular customer support process.

  • Thanks for the precision, I did mail them as well, hoping this will reach them ! I'll keep you guys updated in case they answer !

  • I have sent them a mail to the product address as well. It finally started to work as expected, and then they immediately reverted it to a bugged state which is bonkers.

    I really hope they will provide a toggle for this. I am actually considering going back to a pixel watch, because the lack of DnD syncing resulted in me waking up quite a few times, which sucks. A lot.

  • Support answered and asked me to send the feedback idea here : https://www.garmin.com/en-US/forms/ideas/

    You might do it as well as contact them by mail here : [email protected]

    Hopefully we'll get it back, for now I recommend installing 5.18 through apk mirrors websites

  • I honestly got so fed up and frustrated by getting this feature, and then had it removed that i bought an iphone, apple watch ultra 3 and a huawei GT 6 pro instead.

    Now i will only use my fenix 8 for dogtrack during hunting.

    Yeah, i know. Im a nitpick! But i want what i want..

  • Haha yeah, I can understand that. I am actually strongly considering returning to my Pixel Watch 2 for daily usage, and using my Venu 3S for sports only. Which would be a shame, as the sleep tracking and metrics seem better than the PW2 provides.

  • I have to kind of admire Garmin: With these moves they've managed to piss off both camps, those that want watch DND to follow the phone and those who don't. Smiley