Hello Everyone,
Pairing issues anyone?
Phone: oneplus 11
(os Android 14)
Bt version: 14.0.0
Watch: fenix 5 plus (version 19.30) Garmin connect versions: 5.5, 5.2, 5.1, 4.7.1
I have done the basics steps from the garmin support for fenix 5 plus: unpairing, removing device, removing app, restarting both phone and watch.
Then:
- soft reset the watch
- full factory reset the watch
- remove connect app and installed older versions and tested.
- deleted cache and data of connect app
- found a way to delete cache and data for Bluetooth app (FV file Explorer >apps>filter all>found BT app >long press>app info.)
- reset all connection from phone (system update >back up and reset>reset phone >reset network and Bluetooth settings)
- install connect on another phone and tried to pair (it fail too).
- cycled the buttons to pair (first the watch then the phone.
Later on, first the phone then the watch, turn BT off and tried to pair this to allow the app to ask me to turn it on, turned off/on BT during pairing) Nothing seems to work. What I am noticing is that during pairing the sync between both devices seems off, I mean if the watch shows the 6 digit pin to pair, the phone doesn't show the prompt to type it until a delay, leaving not enough time to complete the procedure and failing due to a wrong pin.
Another times it accepts the Pin, but it creates another delay causing a failure (wrong pin).
- At this point I am unsure what caused the issue initially, and what is causing it now. There were no recent Android updates, or garmin updates, only the most recent garmin app version 5.5 which could be the culprit. If anyone has more ideas or solutions, please advise and let me know. Thanks!