Hi,
since yesterday I can't add images to activities...I get an error message that tell there are problems with the images loading...
Can somebody help me please? Thanks a lot in advance
Hi,
since yesterday I can't add images to activities...I get an error message that tell there are problems with the images loading...
Can somebody help me please? Thanks a lot in advance
You can try restarting the app, or the phone, verifying the app permissions, reinstalling the app, clearing the cache, using an alternative Internet connection. If it does not help, reach out to the Support…
Yesterday I sent an email to get more info and report the problem to the garmin support
Already done and it works, but I want to be able to do it with android app
Can somebody help me please?
Try it with Garmin Connect Web, to see whether it makes any difference: https://connect.garmin.com/modern/activities
You can try restarting the app, or the phone, verifying the app permissions, reinstalling the app, clearing the cache, using an alternative Internet connection. If it does not help, reach out to the Support, and in the meantime use the web.
No point waiting for a bug to be fixed, especially since most probably Garmin isn't aware of the problem. Report the bug. I did report bugs regarding picture upload 2 years ago. They fixed it after a few months. Then it came back, reported again, they fixed again.
I wouldn't be surprised if they'll also tell you to upload via web. For some reason they always want to give non-user-friendly workarounds instead of admitting that there's a bug and reporting it to the relevant internal team. When that happens try to ask them nicely to do open a bug report anyways. Sometimes it works.
BTW I recommend reporting via email and not chat, there's more chance you'll get a response and they'll sometimes even let you know when they release the fix. Via chat it's more like throwing things into a black hole...