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Website connection

My Garmin watch is connected to the connect app, but not to the connect website. How do I connect it to the website?

The app and the website use the same servers. So as long as you're logged in to the app with the same Garmin account used to log in to the Garmin Connect Web site, you'll see the same data.

0 Camk37 over 1 year ago in reply to seilogramp

I understand that I am supposed to see the same data, however it is not showing the new watch I got. It is syncing perfectly with the app, but not showing up on the website

0 seilogramp over 1 year ago in reply to Camk37

Sorry, to be clear, are you referring to the device list on Garmin Connect Web?

0 Camk37 over 1 year ago in reply to seilogramp

Yes

0 seilogramp over 1 year ago in reply to Camk37

In that case, I'd make sure you're logged in using the same Garmin credentials used to login to the app.

On Gamin Connect Web go to Account Information - https://connect.garmin.com/modern/settings/accountInformation

Take note of the email address being used.

Go to the app, Settings, Device Sync Audit. Make sure it matches.

If still issues, contact Garmin Product Support directly.