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New v4.75 update crashes

BlazM 9 months ago

After today's update of the app, the app crashes every time it tries to sync with the watch.

The watch is Instinct 2X, fw 14.12, the phone is Pocophone F1 with android 10. Prior to this update everything worked perfectly.

Top Replies

Garmin-Inder 8 months ago in reply to 4898305 +0 verified

This thread originally started with a report of the app crashing when in connection with the Instinct series watch. This was addressed and was resolved with an app update. If you have a different device…
3712072 9 months ago in reply to Garmin-Inder +4

Have uninstalled and reinstalled v.4.75 from app store and sync/ Bluetooth connection problems are not resolved
3712072 9 months ago in reply to 3466993 +3

I was wary of downloading from a site other than Play Store, but APKMirror seems to have done the trick with no negative side-effects (so far!)

The Devs REALLY need to get their fingers out - this is a…
4835087 9 months ago in reply to 4898305 +3

https://www.apkmirror.com/apk/garmin/garmin-connect-mobile/garmin-connect-mobile-4-74-1-release/garmin-connect-4-74-1-2-android-apk-download/

1) download (can take 10/15 minutes)
2) uninstall previous Garmin…

All Replies

0 8694134 8 months ago in reply to rinserepeat

When fitbit released a firmware version that bricked the Charge 5 the company support stopped moderating their own website help forums! They set it up to delete any post containing the word Garmin.

0 4898305 8 months ago in reply to 8694134

I agree. I have spoken with support but they are pleasant but clueless.

+1 Garmin-Inder 8 months ago in reply to 4898305

This thread originally started with a report of the app crashing when in connection with the Instinct series watch. This was addressed and was resolved with an app update. If you have a different device and/or your app is still crashing, you will need to reach out to Product Support directly. I am also locking this thread due to rude comments and ask that we proceed with kindness towards each other moving forward.