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New v4.75 update crashes

BlazM 9 months ago

After today's update of the app, the app crashes every time it tries to sync with the watch.

The watch is Instinct 2X, fw 14.12, the phone is Pocophone F1 with android 10. Prior to this update everything worked perfectly.

Top Replies

Garmin-Inder 8 months ago in reply to 4898305 +0 verified

This thread originally started with a report of the app crashing when in connection with the Instinct series watch. This was addressed and was resolved with an app update. If you have a different device…
3712072 9 months ago in reply to Garmin-Inder +4

Have uninstalled and reinstalled v.4.75 from app store and sync/ Bluetooth connection problems are not resolved
3712072 9 months ago in reply to 3466993 +3

I was wary of downloading from a site other than Play Store, but APKMirror seems to have done the trick with no negative side-effects (so far!)

The Devs REALLY need to get their fingers out - this is a…
4835087 9 months ago in reply to 4898305 +3

https://www.apkmirror.com/apk/garmin/garmin-connect-mobile/garmin-connect-mobile-4-74-1-release/garmin-connect-4-74-1-2-android-apk-download/

1) download (can take 10/15 minutes)
2) uninstall previous Garmin…

All Replies

0 0x3D6139 9 months ago in reply to 8387078

Thanks. I will try to avoid it.

0 seilogramp 9 months ago in reply to 0x3D6139

For clarity, I've edited the subject of this thread.

0 6234220 9 months ago in reply to 6234220

The Play Store pulled the latest update and is now back on version 4.74.1. I uninstalled and reinstalled from the app store to get the previous version and everything is working again.

0 Effrank 9 months ago

Same Here, Instinkt 2x solar. Connect crahes directly after Launch. In between regular Android Messages, that Connect was ended

0 Effrank 9 months ago in reply to 6234220

Thanks, this was helpful

0 7835191 9 months ago

Same- every 20-30 seconds it connects and reconnects. Starting to really annoy me, especially because I have the notification turned on for it and can't turn it off without the app which crashes as soon as I open it.

0 7835191 9 months ago in reply to 6234220

Does it restore your data when you log back in?

0 6234220 9 months ago in reply to 7835191

Yes all my data was restored

0 7835191 9 months ago in reply to 6234220

Thanks. Just did the same. Now it works!

+1 Garmin-Inder 9 months ago in reply to 8387078

All,

Thank you for this report. We have released a new update for the Garmin Connect app that addresses this disruption. Please update your Connect app through the play store and let me know if you continue to experience this disruption.