This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Resting calories too high

Hello, I just received my Garmin Veno sq and the resting calories is calculated at 11451 calories (it show this as the daily average). My actual resting calories is 1488 per day. Is there a way to change this?

0 trux over 2 years ago

Resting Calories are based on your age, height, weight and gender, so if the result is an order of magnitude higher, there might be a problem with some of that data entries. Verify them, and check out whether you entered them in the right units too.

0 2443805 over 2 years ago

I should have mentioned that all the metric units and information I entered is correct.This morning the resting calories have reduced to 4733 calories. It's so confusing! Perhaps the device is still calibrating?

0 trux over 2 years ago in reply to 2443805

Where exactly do you see the value? On the watch, or in Garmin Connect? And are you sure you are really looking at the Resting Calories and not another value? Could you post a screenshot?

0 2443805 over 2 years ago in reply to trux

Thank you for your assistance! I'm looking at Garmin Connect, but it also shows on my device. The top screen of the first photo refers to daily stats from yesterday.

0 trux over 2 years ago in reply to 2443805

I recommend contacting the Support. They may need to look at your account

0 2443805 over 2 years ago in reply to trux

I will, thanks!