I just ran 30 times up and down the stairs.FLOORS COUNTED: 4.
I have tried this several times before, but the Venu 2 doesn't count it right. I've been in contact regarding this earlier, but no update has fixed this issue yet. 1 in 5 floors are counted as I ran 100 and only 20 was counted
Even three types of cheap Fitbit counts my stairs flawlessly, why can't Garmin make this happen? (*Garming support team getting triggered to fix this*)
Different ways I've tried to get it to work:
1. I have tried the floor climb workout with and without GPS.
Same result. Counting 20% of the floors.
2. I have checked the general floor counter, same result.
3. Slow climb works better, but why would I go slow?
Where Fitbit gets it right:
Fitbit measures climb with the accelerometer, and accumulate every meter inclined during the day. Whenever you pass the threshold for a floor(3m), one is given and the count starts over.
Example: 1/2 a floor +1/2 a floor later = 1 floor
(We can discuss if this is the correct way of doing it later, but at least they get it right)
Suggestions to why Garmin can't count floors?
1: my ∆floors makes for a 273cm climb. So if the threshold for a floor count is 300cm and the internal counter doesn't accumulate climbed centimeters, I'm really just going 0, 273, 0, 273, 0, 273 and will never have a single floor counted.
Fix: use accelerometer and accumulate every climbed centimeter.
2: I believe the Venu 2 is using the barometer to check altitude, and the update frequency is horrendous. If I run up the stairs and check the floor count, I have to wait approximately 8-15 seconds before the number is updated. So if it takes a reading every 20 seconds, the altitudes will be read at random heights between 0 and 273 cm, making no sense to the softwaree and rewarding zero floors
3: Norwegian floors aren't tall enough.
A typical floor would be 270cm in Norway. Ceiling height is normally 240cm and the building materials adds 30cm resulting in a total of 270cm. If the programming says a floor is 300cm, it will only count it if I walk the floor, then raise my hand an additional 27cm.
4: let me disable gps and barometer forcing the floor climb to be calculated by the accelerometer.
For everyday non-workout floor counting, use accelerometer.
5: reduce a floor to 250 cm.
Point being: We have 265 days of rain a year, I need this floor climb to work indoors...
