All sleep movement data is missing in version 4.63, the sleep phases are there
Anyone else experiencing the same?
All sleep movement data is missing in version 4.63, the sleep phases are there
Anyone else experiencing the same?
It's strange because when I updated the app, next day this new score feature worked fine and I was happy with this new score thing. The next morning sleep data didn't show up in the app anymore. I didn…
Same problem for me. Had 'score' for one day, then it all stopped, no sleep data at all anymore from my Vivomove Style.
Exactly the same for me. I'm on Vivomove Luxe,on Android app 4.6.31
I've contacted support as well. They've 'added me to the ticket'. No resolution time, and it sounded like 'a ticket was raised, one day, somebody might take action'.
I would recommend that everybody with this problem raises it with support as well (it's a bit annoying to find, but there's a form after you've searched the support FAQ, so just click 'email' at the bottom of this page: https://support.garmin.com/en-US/?productID=662825&searchQuery=5.10&tab=topics )
I also submitted a ticket and got a similar reply. However, based on my prior experience, I want to believe that they will eventually correct the problem. I hope it won't take too long. Yes, I'm sure it helps if everyone with this problem reports it.