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Advanced sleep data not syncing to Connect

My sleep stages show no REM on Connect, but it's there on the watch. Connect says there is only basic data. All the troubleshooting refers to it being a problem with the watch, but the watch is fine. It's Connect not showing the full data, either on the app or the web. I have tried syncing via mobile app and Garmin Express with the same result. Any solution? It worked for the first week, but not for the last couple of days.

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0 Mladen T over 3 years ago

Mine is not missing only REM...it's all a mess

0 DaveT18 over 3 years ago

Mine is now showing sleep correctly, however I have never been able to see HRV, unless HRV is the chart under heart rate?

0 trux over 3 years ago in reply to DaveT18

DaveT18 said:
I have never been able to see HRV

HRV is not available directly. Only in the form of the Stress data (high stress = low HRV, and vice versa).

0 DaveT18 over 3 years ago in reply to trux

Thanks, interesting that I can select HRV status in the edit my day window. I would have thought that it would be graphically a ailable.

0 Mladen T over 3 years ago in reply to DaveT18

Depends on the watch that you have but it's coming sooner or later on some of them as it's a new feature on the new forerunners.

0 DaveT18 over 3 years ago in reply to Mladen T

I have a new fenix 7. Surprised itsnot on it, since it is their almost top of the line watch.

0 Mladen T over 3 years ago in reply to DaveT18

The new forerunners got released 2 weeks ago with few new metrics.
Fenix 7/Epix 2 lines should get them at 99%...i guess it will be with the next big update(alpha/beta coming up maybe before the end of the month and the big release somewhere during July or the beginning of August?).

Dates are just my assumptions...DCRainmaker, if you follow his reviews, said "But for a short time, the Forerunner 955 also has more features than the Fenix 7 does. Of course, it’ll catch up before summer gets into full swing."

0 DaveT18 over 3 years ago in reply to Mladen T

Thanks For the info!

0 [Redacted] over 3 years ago

FYI:

nickk said:
Reported this problem to Garmin three days ago. Basically, advanced sleep analysis/score get for some reason removed on 8.37 for a beta device.

To fix it:

Remove the watch from Garmin Connect (yep!)

Unpair the watch from phone’s Bluetooth

Uninstall Garmin Connect Mobile app (I did this just in case, Garmin didn’t ask for that)

Turn off phone and watch

Turn on phone and install Garmin Connect

Pair watch and the phone again

You’ll need to setup Garmin Pay again but otherwise, that’s about it. My sleep scores/stage attribution has been back for the past few days.

O… and you’ll need to re-enroll in the beta!

0 ravenbait over 3 years ago in reply to DaveT18

You can add the manual HRV stress test widget as if it were an activity and do it that way. It doesn't have 24/7 monitoring. I assume that's coming with a later update as per previous comment.