Hello
Normally I connect with eMail address and password, but recently noticed, after entering username and password, that I was connected to another account with another unknown email address.
Has anybody else had this "problem"?
Thanks in advance
BeeJay61 We will need to be in touch with you directly, just as seilogramp mentioned. I have also sent you a direct message about this.
This is difficult to diagnose with just the info in this forum, but…
Reach out to Garmin Support. Use the chat or phone option. If you're seeing some other users' data, then that is an unintentional violation of Garmin's security and privacy policy.
Yes, I'm able to login to Garmin with either "seilogramp" as my username or my email address as the username. Either way, I'm logged in to the same account. I suspect somehow your username has crossed with some other users' email address, which is not good for either account holder. Garmin needs to know about it and fix it.
Reach out to Garmin Support. Use the chat or phone option. If you're seeing some other users' data, then that is an unintentional violation of Garmin's security and privacy policy.
BeeJay61 We will need to be in touch with you directly, just as seilogramp mentioned. I have also sent you a direct message about this.
This is difficult to diagnose with just the info in this forum, but we will make sure to get your account sorted as quickly as possible, and of course address any privacy concerns.