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Vivoactive 4, new user, phone calls always display Unknown and do NOT display the phone number.

Former Member over 4 years ago

Am I supposed to see the number if it's not in contacts?

The watch is just showing unknown.

Top Replies

seilogramp over 4 years ago +1

Have you allowed the app permissions for Garmin Connect on your phone?
seilogramp over 4 years ago in reply to Former Member +1

I used to get unknown until I allowed contacts and phone. Assuming these are calls straight to the phone and not pushed from some other app (whatsapp, etc.).

All Replies

0 seilogramp over 4 years ago

Have you allowed the app permissions for Garmin Connect on your phone?

0 Former Member over 4 years ago in reply to seilogramp

yep

0 seilogramp over 4 years ago in reply to Former Member

I used to get unknown until I allowed contacts and phone. Assuming these are calls straight to the phone and not pushed from some other app (whatsapp, etc.).

0 Former Member over 4 years ago in reply to seilogramp

Google Voice calls.

0 seilogramp over 4 years ago in reply to Former Member

Might be similar to this thread - Unknown caller for incoming voice call in WhatsApp - vivoactive 4 Series

0 Former Member over 4 years ago in reply to seilogramp

I'm actually chatting with Garmin Support, so we'll see what they say.

0 Former Member over 4 years ago in reply to Former Member

Sara from Support opened a ticket for engineering to look at it.

0 8483833 over 4 years ago in reply to Former Member

any word from support on getting Google Voice contact name/number to display on VivoActive 4?

0 Former Member over 4 years ago in reply to 8483833

They can't reproduce it :(