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Unknown caller for incoming voice call in WhatsApp

Quite recently I got an update changing the WhatsApp voice call push notification (that was working fine) to a regular native voice call notification in the watch but with Unknown caller, please refer to the attached picture. What's the reason for changing this? It makes sense to actually get the native incoming call notification in the watch, but without any information about who is calling, it's kind of worthless. What's also confusing is that the "Respond to incoming call"-feature looks like it's working fine, but it's actually not working at all. That's very bad UX. And if you've decided to keep this native incoming call notification for Whatsapp calls, it would be nice if you also could block the real Whatsapp push notification that pops up behind.

So to be clear, here's a list of what needs to be improved:

Put the caller's name in caller notification instead of the Unknown.
Block the real Whatsapp push notification that is showing behind the caller notification.
Make the answer with message work. Or disable it.

Thoughts?

Top Replies

FreddyGreaves over 2 years ago +1

I know this is really old, but did this ever resolve itself for you? I've just changed from and old Galaxy phone to a newer one and my VA4 is doing this too now. It's very frustrating not seeing who is…

All Replies

0 cMario over 5 years ago

A similar, maybe related issue for me: I see the calling phone number rather than the contact information for some contacts on my watch. The contact is off course in my phone and shows up normally on the phone where I receive a call.

0 carlrygart over 5 years ago in reply to cMario

Not sure it's related. To me, it sounds like you have your contacts in different accounts or something. Have you confirmed this issue with another phone?

0 moninpro over 5 years ago

yo no tengo ese problema, me sale bien mi agenda , tanto en llamadas como en whatsap , siempre con el nombre de la persona

0 carlrygart over 4 years ago in reply to moninpro

Thanks a lot for your input. I will try to reinstall Garmin Connect. What FW do you have?

0 cMario over 4 years ago in reply to carlrygart

No, I haven't checked with another phone. But I checked 2 contacts, one that works and one that doesn't and I don't see any relevant difference.

0 5938570 over 4 years ago

How to enable the WhatsApp voice call push notification? I still can't get it on my Forerunner 935.

0 Al P over 4 years ago

This same thing happens with Google Duo calls.

0 FreddyGreaves over 2 years ago

I know this is really old, but did this ever resolve itself for you? I've just changed from and old Galaxy phone to a newer one and my VA4 is doing this too now. It's very frustrating not seeing who is calling me on WhatsApp. Thanks.

0 cMario over 2 years ago in reply to FreddyGreaves

For me it didn't work out. In the meantime I changed my watch to a Venu which doesn't have this problem. But it was really frustrating for me as well.