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Badge Challenge 40k biking challenge 27-29 November

I made Weekend 40 cycle challenge 27-29 November and completed the ride successfully on 29th but i didn't receive the badge! I am disappointed not to receive the badge and points…
Thank you for your time!

0 trux over 4 years ago

Did you join the November Weekend 40k Challenge before doing the ride? Could you share the Web Link of the concerned Cycling Activity?

0 8005507 over 4 years ago in reply to trux

Έλεγχος της δραστηριότητάς μου ποδηλασία στο Garmin Connect. #beatyesterday
connect.garmin.com/.../5889300034

0 trux over 4 years ago in reply to 8005507

The Activity looks OK. Did you join the November Weekend 40k Challenge before doing the ride?

If you are sure you did, and also that you did not leave it accidetally or intentionally later, then try editing the activity, changing the day to 28th. There were no reports that the ending day would not work correctly at this badge, but it happened at another one last month, so you can test it, just to be sure.

0 kalfaktor over 4 years ago

i've the same issue.

joined the challenge on saturday 27th and did a 49k ride on 28th

and i didn't receive the badge.

upload of the activity was as usual.

very annoying

0 trux over 4 years ago in reply to kalfaktor

kalfaktor said:
and did a 49k ride on 28th

Please post a link to the activity too, so that we can have a look if there is something unusual

0 kalfaktor over 4 years ago in reply to trux

here it is

connect.garmin.com/.../5884738473

0 trux over 4 years ago in reply to kalfaktor

Looks all right. Could you post the output of the following URL (you may need to log into your Garmin Connect Web account first, if you did not do it recently):

November Weekend 40K Challenge - JSON Data

0 kalfaktor over 4 years ago in reply to trux

here you go... thanks for investigating this

{"uuid":"F5555622CAC247549468E95C91708474","badgeChallengeName":"November Weekend 40K","challengeCategoryId":2,"badgeChallengeStatusId":4,"startDate":"2020-11-27T00:00:00.0","endDate":"2020-11-29T23:59:59.0","createDate":"2020-11-04T09:54:25.513","updateDate":"2020-11-04T09:54:25.513","badgeId":1240,"badgeKey":"challenge_cycle_40k_2020_11","badgePoints":2,"badgeUnitId":0,"badgeProgressValue":0.0,"badgeEarnedDate":null,"badgeTargetValue":0.0,"badgeTypeIds":[1,6],"userJoined":true,"challengeCategoryImageId":3}

0 trux over 4 years ago in reply to kalfaktor

Hm, that is all right too. Try editing and saving the activity (you do not need to change anything, or change just a minor detail like the estimated effort), or edit the title. In this way the activity gets reparsed, and the badge should be awarded, since all conditions look all right. On the other hand, I am not sure whether the processing of the monthly challenges is not disabled, once the month is over. If nothing helps, contact the Customer Support - principally I see no reason why the badge should not be awarded

0 kalfaktor over 4 years ago in reply to trux

I've edited the activity, but it had no effect. I think once the challenge is completed, changes or new activity imports don't count anymore.

I wrote the garmin support and hope I get a plausible answer.

I'll keep you informed. Thank you anyway