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Training Status crash after 4.37 update

MC-MILAN over 4 years ago

My Garmin Connect app is crushing every time when I click on Training Status widget after updating to version 4.37.

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fxl.briere over 4 years ago +1

No progress/answer from the support: I asked if I could safely remove the .fit file from the sleep directory.

Deleting the watch from GCM and re installing the app didn't change anything.

I did not…
MC-MILAN over 4 years ago +1

For me, now, the Training Status widget is opening and I can see the Current status. But if I click the summary for 4w, 12w or 6m, the app is still crashing. It seems that some data from the past makes…
pcolby over 4 years ago +1

Yeah, me too. Happened when I upgraded from FR235 to FR245M. Gotta say, this app is so damn buggy. Not just the crashes, but some of the UX is terrible, like the back button constantly taking me to wrong…

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0 MC-MILAN over 4 years ago

For me, now, the Training Status widget is opening and I can see the Current status. But if I click the summary for 4w, 12w or 6m, the app is still crashing. It seems that some data from the past makes the Android app crash. On the Connect web interface everything is working and displaying just fine.

0 fxl.briere over 4 years ago

From the product support page on Garmin web site, you can "Contact us for more help". I had a chat there and the person opened a case.

Let's wait and see.

0 pcolby over 4 years ago

Yeah, me too. Happened when I upgraded from FR235 to FR245M. Gotta say, this app is so damn buggy. Not just the crashes, but some of the UX is terrible, like the back button constantly taking me to wrong pages Anyway, hope we get a fix soon...

0 Chilly996 over 4 years ago

Same for me since a few days.

On the mobile Android app, when I click the training status, it's closing the app.

Before It was working perfectly.

My version of the app is 4.37.2

0 Mk Huda over 4 years ago

Having same issue with 4.37.2 app version, happened on my Asus Zenfone Maxpro M1 (a little bit old device) connected with Forerunner 245 and Edge 130 Plus.

0 MC-MILAN over 4 years ago

Today I have installed the version 4.38 and everything is working fine now, no more crashing when checking training status.

0 pcolby over 4 years ago in reply to MC-MILAN

Yep, same. Working now with 4.38. Thanks.

0 Chilly996 over 4 years ago

Yes it's working now with the new version of the app.

Thank's.

0 imagodespira over 4 years ago in reply to MC-MILAN

Thanks for the information! Just updated, works well again. Thanks Garmin!

0 fxl.briere over 4 years ago

That's Ok for me too now: the sleep tracking card is opening just fine.

I provided a good feedback to Garmin support interaction survey !