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After last update, cannot synchronize the watch with the application. Need Help!

Former Member
Former Member over 4 years ago
  • After the last update, I cannot synchronize my watch with the Garmin Connect application. My watch does show me the activities but it didn't synch my steps, heart rate during the day, and other stuff like for example sleeping...
  • I tried every single method how to connect to the application (removing the device from the app, Bluetooth, etc)...nothing worked. Can you help me please?
  • My phone: Samsung Galaxy S7
  • My watch: Forerunner 45
  • Former Member
    0 Former Member over 4 years ago in reply to MD

    Yes, couple minutes ago I installed the newest update (4.36.3.) and it seems like they finally solved this problem with the connection between watches and devices. 

    • Thanks to all Garmin users who tried to help me and shared with me some useful tips! Everything should work well now.
  • 0 over 4 years ago

    I had the same kind of sync problem(s), tried every kind of "fix" that I could find -- more than once -- and finally, a few minute ago, did yet another check on my phone to see if there was a new update from Garmin ... and there was!!!!!!!!!!!!!!!!!!  I updated my Garmin Connect on my phone, re-paired my Forerunner 245 to my phone via the newly-updated Garmin Connect, and ... it worked.  <sigh>  I've probably spent three hours or more, trying to fix what seems to have been (yet another) Garmin software hiccup.  Good luck to all here !!!!!!!!!

  • Former Member
    0 Former Member over 4 years ago in reply to Glen

    Ok good ill have a crack at it tonite and see if it works ,  once its working again i dont think ill b updating anymore