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Garmin connect not seeing correct firmware & blocking watch face install

I am trying to install a watch face on a replacement Vivoactive 3. My previous one had it.

On the connect app for the watch face it says I need to update the software on my phone. My phone is at 7.3 firmware but Garmin connect seems to think it's at 6.6. Despite rebooting the phone and trying over multiple days.

how can I get past this?

Top Replies

trux over 5 years ago +1

Have a look at the following thread - it is the same case:

https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/228874/apps-connect-iq-require-update-of-my-vivoactive…

All Replies

0 trux over 5 years ago

Have a look at the following thread - it is the same case:

https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/228874/apps-connect-iq-require-update-of-my-vivoactive-3

0 boardtc over 5 years ago in reply to trux

Thanks, I had been in touch with the developer, it sounds like he's not aware he broke the VA3. Can older versions be accessed to install?

0 trux over 5 years ago in reply to boardtc

boardtc said:
Can older versions be accessed to install?

If the developer offers it, then yes