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Life Track on line doesn't work

I bike in France.

Live track says its started and mails the link but when people try to view it it come up with yellow box saying 'The activity is not yet complete, but the tracking session has ended' or a different one.

It's been working fine for some time but in the last month has been doing this every ride. 

 Have a garmin 530 edge and new Samsung A40

Can anyone help?