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Connect app closes down when I attempt to open an activity such as running or cycling.

PaulEllliot
over 5 years ago

I have a Garmin than Venu. When I open the connect app, and attempt to open an activity, such as running or cycling, the app closes down. I have uninstalled and reinstalled the app. I have tried this with my watch connected and with it disconnected. Nothing seems to work.

***Please see workaround steps here: Google Maps Issue Causing Garmin Connect App to Crash

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin-Matthew

    Thanks Matt, us Android users look forward to the Google fix of this issue.

  • 0 over 5 years ago in reply to Garmin-Matthew

    thank you! works fine now.

  • Former Member
    0 Former Member over 5 years ago

    Same problem galaxy S8

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin-Matthew

    Thank you! All sorted now. 

  • Former Member
    0 Former Member over 5 years ago

    Yep same problem S10

  • Former Member
    0 Former Member over 5 years ago

    Same kind of problem, when playing music from watch or phone through headphones when I start an activity from watch music goes off and no device connected sounds. 

  • Former Member
    0 Former Member over 5 years ago

    Idem avec ma Forerunner 235 et mon Huawei P10 lite

  • Former Member
    0 Former Member over 5 years ago

    Followed the fix in Answers... works fine now!

  • Former Member
    0 Former Member over 5 years ago

    Same here on my Huawei p30 pro.  When i try to open my Activity it shows the details for a sec before showing the Garmin logo and home screen.

    Yesterday it was working fine.

  • Former Member
    0 Former Member over 5 years ago

    My wife, son and I are all having the same issue. Hopefully a bug fix will come soon.