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Huawei 8 lite not pairing with Fenix 5

After every night I have to boot up my mobile for to get BT connection to Fenix 5. ( sleeptime 22:30-06:00 ) Sometimes BT off / on helps, but not allways.

After boot up, I have to check all settings in Fenix 5 , and maybe I `ll get some messages from mobile, or not. It is unsure. And the same procedure in the next morning.

I ve got in mobile Android 8.0.0 and Fenix has latest programupdate. ( Fenix is under one year old )

I m little bit poored, Do I have to change mobile or Garmin ?

Kkd regards

Jouko

0 trux over 5 years ago

Huaweis are not easy to get reliably working over Bluetooth. Have a look at some tips here:

https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/212786/fenix-5x-plus-not-connecting-to-galaxy-s10-after-sw-update/1001843#1001843

0 trux over 5 years ago in reply to trux

PS.: also go to the details of Garmin Connect in Google Play store and perform an update of the app. There was an update released today that helps with the connectivity issues of Huawei phones. When you then go, in Garmin Connect menu to Settings and scroll down to the Version, it should show 4.27.1 (as of today)

0 joukore over 5 years ago in reply to trux

thx.

I`ve got latest update to my phone. Fenix is connected, when Phone is resratred, but as an example. I do not get any messages. Even settings are ok and with permission

kr Jouko

0 trux over 5 years ago in reply to joukore

For troubeshooting notifications, have a look at the tips in this thread:

https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/213877/notifications/1010196#1010196