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Unable to get smart call notification from Honor Play mobile on Vivoactive 3

Gets call message on screen "caller ID is active", but can not get name or number of caller. Also no provision to accept or reject calls.

Same is visible after call is disconnected.

What's use of smart watch without this feature

0 trux over 5 years ago

5259949 said:
Gets call message on screen "caller ID is active"

A 3rd party caller app could be hiding the true number. Or a safety measure of your phone - among others check the GC permission for Contacts. Also have a look at this thread: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/207983/caller-id-on-watch

5259949 said:
Also no provision to accept or reject calls.

The manual explains it here: https://www8.garmin.com/manuals/webhelp/vivoactive3/EN-US/GUID-7947BE61-B96A-4F07-9E52-6C4D25775E9A.html If the symbols are missing, then perhaps the previous problem may be the reason

0 5259949 over 5 years ago in reply to trux

Thanks a lot, after un installing true caller, able to use it. However Garmin should provide system to allow both notifications

0 trux over 5 years ago in reply to 5259949

5259949 said:
However Garmin should provide system to allow both notifications

I do not think Garmin really could have the manpower to monitor the market for the existence of all 3rd party applications that in some way modify the standard way Android sends call notifications, and develop a solution for every such existing app. It is rather the role of the 3rd party app to forward the call notifications in the same way the OS does. If it is not done or not possible, you cannot blame Garmin for the failure.